Frequently Asked Questions
Please read through our Frequently Asked Questions, hopefully this will clarify your questions. If it doesn't please don't hesitate to contact us!
SpareSpace makes it easier to find, book or rent out spaces. Our users are people who book functional spaces and people who make extra money renting out space they have but don’t use. Like meeting rooms, photo studios, spaces for events and many more. Find out more here.
SpareSpace is for anyone who needs a functional space, or who wants to rent out a space. Browse through our available spaces, check on availability by date and book if available when needed. Find out more here. Got a space? List it and start earning.
SpareSpace offers a wide variety on spaces, going from meeting rooms over photo studios to event rooms. Browse spaces by region and location and find the ideal spaces fitting your needs.
We are trying to expand our number of locations. In the event that we do not have availability in your location, please shoot us an email at firstname.lastname@example.org and we will gladly assist you.
All payments are handled securely online through our secure payment system with Visa, Mastercard, American Express & PayPal. Payments are handled in the currency of the host. If you book a space in Europe it will be in Euro, for a space in the USA it will be in USD.
Your credit card will only be charged after your booking has been accepted by the host. This typically happens within a couple hours and can take up to 24 hours.
Once you booked a space, you will get an email with all relevant information. SpareSpace will call you to make sure you get the best experience.
Yes, you can.
You definitely can. You might want to ask him for a couple of extra services or for a specific setup of the room. Completely up to you!
Yes, you can. The host can choose out of 3 types of cancelation policies. Please note that the fees are up to 15% of the total booking price.
You can find the specified cancellation policy on each Space listing page.
When you cancel you will get your money back within 5 business days. This will send via Paypal or bank transfer.
We do love when our community members help out! After having used a space you will be able to write a review on our website. We also strongly encourage to spread the word on our facebook page!
There are no cleaning fees. Everything space related is included in the price you see.
We love regular clients! Please sign up for our newsletter as we will sent promotional offers to you!
SpareSpace is here 24/7! That is a bald statement but it’s true, there is always a team member available to help you out. You can reach us via different channels: call us, use our live chat, send an email, or contact us through our facebook page. Just try it!
Anyone who owns a space can list it and rent it quickly and easily on SpareSpace. Our idea is based on using the space there is for whatever purpose it fits. Do you have a spare room that you’re not using and could it fit as a photo studio? Or do you rent out office space or meeting rooms? List it and get paid by users.
Depending on the number of pictures and the description you upload, it takes about 10 minutes to list your space. Make your space as appealing as possible to attract more eyes on your place. Listed your place? But want to make some changes afterwards? No problem! Just edit your space in your profile. It’s all FREE!
If someone has booked your space, and you have accepted the booking, then the money is already placed on a SpareSpace trust account. SpareSpace will transfer the money to your Paypal or bank account within 48 hours after the event.
SpareSpace will take a commission of 15% (all taxes included). This will cover the credit card cost, the cost of keeping our systems up and running, and to make sure our team can keep going.
It’s not ideal, but if are unable to accommodate your guests, please get in contact with SpareSpace so we can look for a solution together.
Please contact SpareSpace in case of damage to your space. We will help you resolve the situation.
You couldn't find an answer to your question?
Contact us via phone, livechat, mail or facebook.